First point of contact for clients Administration of cloud servicesService & RepairsSupport AgreementsSupport PackagesTrainingMaintenance AgreementsConnectivitySpam & Virus FirewallSpam StatisticsOMS Network StatusEmail & Enhanced WebmailDomain NamesNetwork MonitoringConsultancyHardware & SoftwareNetworkingRemote BackupRentals
Diagnostic and fault findingRemote software supportClient liaisonOpportunity developmentHosting and server supportOperations management
Team leader of 3 peopleBusiness stock control and returns managementProduct inventory Health and safetyComputer TechnicianData RecoveryHardware & Software installationSystem Technical AssessmentsSetup and administered Wired & Wireless NetworkingDepartment administrationCash management
Kingston University Students for Exploration and Development Space secretary for 2 consecutive years [September 2004 –September 2006]Worked in a team to organizing the UKSEDS conference at Kingston University 2005Assistant for Oxford College of Further Education young aircraft modeller’s group, helped in designing and constructing flyby wire and RC model aircraft.
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