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Work experience: 
01/2010
Service IT Technician
Location: 
Information Technology and Services
Full time
Oxford Mac Solutions Ltd.

First point of contact for clients Administration of cloud servicesService & RepairsSupport AgreementsSupport PackagesTrainingMaintenance AgreementsConnectivitySpam & Virus FirewallSpam StatisticsOMS Network StatusEmail & Enhanced WebmailDomain NamesNetwork MonitoringConsultancyHardware & SoftwareNetworkingRemote BackupRentals

01/2010
Apple Service Engineer
Information Technology and Services
Full time
Oxford Macintosh Solutions Ltd

Diagnostic and fault findingRemote software supportClient liaisonOpportunity developmentHosting and server supportOperations management

01/2002 to 01/2010
Senior Customer service Advisor, computer Technician
Information Technology and Services
PC World
01/2002 to 01/2010
Service & Computer Technician
Information Technology and Services
DSGi Group

Team leader of 3 peopleBusiness stock control and returns managementProduct inventory Health and safetyComputer TechnicianData RecoveryHardware & Software installationSystem Technical AssessmentsSetup and administered Wired & Wireless NetworkingDepartment administrationCash management

01/2001 to 01/2002
Sales representative
Information Technology and Services
ASK Electronics

Kingston University Students for Exploration and Development Space secretary for 2 consecutive years [September 2004 –September 2006]Worked in a team to organizing the UKSEDS conference at Kingston University 2005Assistant for Oxford College of Further Education young aircraft modeller’s group, helped in designing and constructing flyby wire and RC model aircraft.

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