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Project Coordinator - Singapore (001235)


  • Sharebar
Description: 

Key Responsibilities:

General

  • Identify, assess and prioritize all installation and service jobs in the designated APAC locations
  • Manage allocation of engineer resources
  • Report status of completed and planned installations and annual services to Team Lead
  • Ensure safety and quality control of work performed
  • Report/escalate any issues to line manager

Annual Service Jobs

  • Actively look for annual services in the region
  • Establish contact and plan services with the customer
  • Obtain PO for the job where applicable
  • Dispatch Engineer when needed
  • Manage travel arrangements where applicable
  • Check that documentation is updated by engineers after services are completed
  • Arrange follow up service if required
  • Record complete and accurate information on service job status, including updating of SharePoint, OTRS, service calendar, Inmarsat Maritime Management System, CRM, Install Central and any other relevant information management system.

 

Installation Jobs

  • Process installation jobs handed over from Project or Sales
  • Establish contact and plan services with the customer
  • Obtain PO for the job where applicable
  • Dispatch Engineer when needed
  • Manage travel arrangements where applicable
  • Check that documentation is updated by engineers after services are completed
  • Arrange follow up service if required
  • Record complete and accurate information on service job status, including updating of SharePoint, service calendar, Install Central and any other relevant information management system.

 

Essential Knowledge and Skills:

  • Technical qualification at Diploma level or Bachelor level
  • Lack of education can be replaced by relevant experience
  • Technical knowledge with understanding and/or hands-on experience in IT or Telecommunication.
  • Technical knowledge with understanding and/or hands-on experience in technical drawings like Visio or AutoCAD.
  • Project management experience from offshore related industry or similar
  • 3-5 years’ relevant experience within technical resource coordination

Personal Characteristics:

  • Positive and friendly attitude towards colleges, customers and suppliers
  • Team player with good interpersonal and communication skills
  • Good organizational and structural capabilities,
  • Independent in his/her work
  • Ability to think practical and be solution orientated
  • Possess good multi-tasking and prioritizing skill sets
  • Ability to identify with the Inmarsat values
  • Fluent in English both orally and in writing
  • Positive service attitude
  • Ability to coordinate and plan according to customers’ needs.
  • Flexibility with regards to completing jobs in an hectic and demanding environment
  • Ability to work systematically and structured
  • Achieve knowledge about the products we deliver to optimize understanding of processes
Ideal Candidate: 
  • Sharebar