Digital Product Manager (Voice and end-user services)

  • Sharebar

Key Responsibilities

  • Define and deliver end-user services such as voice and end-user connectivity subscription
  • Become the Product owner internally and externally
  • Manage and prioritize business requirements into product backlogs
  • Be responsible for day-to-day interface with engineering teams, business analyst teams, BUs, and digital architecture teams
  • Define product test strategy and end to end validation
  • Own and publish the product roadmap
  • Attend industry tradeshows, customer meetings, and other events as required
  • Analyse and recommend incremental monetization of product features and services
  • Drive superior customer experience through product documentation, training, and post-sales support
  • Provide direction and product information for marketing programs
  • Develop full understanding of market trends, competitors, and customers working closely with the BUs
  • Serve as the internal and external evangelist for voice product offerings and valued added services over voice, including engagement with the channel partners and key customers
  • Manage and foster peer relationships with channel partners such as distribution partners (DPs) and value added resellers (VARs)
  • Engage with standard bodies (eg: 5G World Alliance) and providers to ensure best outcome for Inmarsat’s product portfolio
  • Partner with BUs to organize and deliver sales enablement programs


  • Working knowledge of circuit switch and packet switch. Deep understanding on mobile voice technologies such as 2/3/4/5G, IMS, VoLTE is required.
  • Good understanding with SIP related protocols such as UDP, TCP, SMTP, SDP, SRTP etc. is required
  • Understanding of voice codecs such as G.72x, OPUS, EVS etc.
  • Knowledge on 3GPP standards and voice technology in an multimedia environment is desirable
  • Knowledge on WiFi/Hotspot2.0 technology is desirable
  • Ability to work independently and to work on multiple projects simultaneously
  • Product owner experience in working in an agile environment
  • Proven experience driving products from concept to commercial launch in a fast paced environment
  • Engineering and/or Product Management experience gained from the Hi-Tech or Telecom industry
  • Excellent written and oral communication skills along with strong presentation skills
  • Ability to travel up to 20% of the time
  • Degree in Computer Science/Engineering or equivalent
Ideal Candidate: 
  • Sharebar