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Audio, Video and Network Technician- ESOC


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Description: 

The European Space Agency is ATGs biggest client. They are an international organisation with 22 member states with sites in the Netherlands, Germany, Spain, France, Italy, UK and Belgium. ESA is Europes gateway to Space!

For one of our main customers ESA ESOC located in Darmstadt, Germany, we are currently looking for an Audio Visual Technician giving support to visits, event and productions on site.

  • 1. RTelephony (Alcatel-Lucent):;
  • - Patching PBX (patching cables between PBX and patch panel);
  • - Supporting analogue lines currently present at Site not passing through the PABX and ISDN lines;
  • - On-site stock management- patch cords, connectors, PBX line;
  • - Local dial DB update;
  • - Ticket management;
  • - Troubleshooting aimed to fix incidents/issues;
  • - Add / Moves / Remove extensions and related cabling on PABX side;
  • - Configuration of group / hunt group and chief/secretary phone setups;
  • - Extension and Voice-Mail Configuration on PBX;
  • - PABX cabling patching.;
  • 2. Videoconference (Polycom):;
  • - Local Support for VC Endpoint Devices (Centrally managed);
  • - Support for Back-End infrastructure activities that cannot be performed remotely;
  • - Check physical connection (power network);
  • - Physical Hard reboots;
  • - Manage on-site Spare VC equipment and deployment;
  • - Inventory Management limited to providing asset information to the central team;
  • 3.LAN (Cisco):;
  • - Service Request activities related to LAN devices (installation. Move, replacement, decommission);
  • - Patching between LAN devices;
  • - Switches/Routers rack mounting and powering;
  • - Support to Local surveys when required;
  • 4. Wireless LAN (Cisco):;
  • - Move, Add, Change of ceiling-mounted Access Points.
Ideal Candidate: 
  • The ideal candidate shall have at least 2 years hands-on experience in ICT/Networking, good knowledge of wired and wireless networking, knowledge of data-centre related activities, experience in Video Conference and analogue/digital Telephony.Experience with Cisco devices;
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